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TNG (Trees)Forum


smithsworldwide
I have forgotten my login information/password on TNG (where the trees are)
Posted by smithsworldwide in TNG (Trees)Forum on June 3, 2014 Views:(178Replies (0)
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On the login page you will see “Forgot your username or password?” Enter your email to have your username sent to you. If all you want is your username, then simply put in your email address and click GO. If you ALSO have forgotten your password, but you know your username, put in your email AND your username to get a temporary password. If you don’t remember your username OR your password, you’ll first need to have your username sent to you to get a new password. ALL these sends go to YOUR email. (If you have forgotten your information on FamilyTreeDNA, then also, from FTDNA’s page, follow the Forgot your password prompts)